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Frequently Asked Questions

General

For the dates of upcoming events please see the events listings page.

For the location of each event please see the event listing, which can be accessed via the events listings page.

Tickets are cheaper the earlier you book.

You can check the current price of tickets for each event on the bookings page.

You do not need to pay for anything on top of your ticket if you do not want to. We never try to inflate the costs with any hidden fees, charges or extras.

If you would like to enhance your weekend with us then we offer a range of food, drink, accommodation, travel, spa, treatments, clubs and extra activities at additional cost but these are completely optional.

No, we are not associated with the Scouts!

We were part of the Scouts when we were younger and loved all the activities we got to do, but then our lives took a sharp turn into parties and festivals.

Camp Kindling is the best bits of those experiences combined in one incredible weekend. 

Although children of all ages can attend Camp Kindling, our activities are specifically designed for kids between 4 and 12 years of age and their parents.

Parents must supervise children at all times, and we have spent a lot of time choosing activities that both age groups will enjoy together.

Children aged 3 and under are free of charge (although you will still need to book an infant ticket for them in advance)
There will be a couple of general play areas which younger children can use with parent supervision, but we recognise that most of our activities will not be suitable for them.

Nanny and Creche services are available.

Children aged 13 and over are very welcome to attend, but please note, they will still need to be accompanied by an adult at all times.

 

We will have the following facilities for babies & young children:

  • Play areas
  • Baby changing
  • Breastfeeding areas
  • Baby bathing area

If a product or service was not of the high quality associated with Camp Kindling then please contact us to discuss the problem and we will rectify it for you.

We offer a 48 hour cooling off period, during which you can cancel any items ordered and receive an immediate refund. 

Unfortunately after 48 hours we are unable to provide refunds on tickets or accommodation, if you are unable to attend or change your mind. In these instances you can list tickets & accommodation for re-sale on the exchange or transfer them to friends.

For most general enquiries, please ensure you check our FAQ's page.

If you can't find the answer to your question, then please do contact us via: 

email: office@campkindling.co.uk or phone: 0333 050 6924

.

If you have raised a complaint with our Customer Services team but are unsatisfied with the response, you may escalate your complaint by emailing the details to complaints@campkindling.co.uk. 

Your complaint will then be reviewed by our Management team, who will aim to respond within 7 days.

 

Atmosphere

That's exactly what it is!

We are massive geeks about structure and how the right amount of it can unleash wild creativity and create unimagined opportunities for discovery. We pioneered, and have spent years refining, our unique setup so you can pack more adventuring and partying into your weekend at Camp Kindling than most people can manage in a year! 

If that sounds lame then Camp Kindling probably isn't for you.

Absolutely. Each individual adult can bring a maximum of 2 kids. We also offer childcare options including a creche and in-tent nanny service.

Absolutely!

It seems like there isn't because we're always shouting about all the amazing things you can do; but you are in completely in control of your own schedule!

If you want to have a nap in the woods, or relax in a hot tub with a G&T then go for it!

No it's not, but we welcome and cater for those that choose to live a sober lifestyle.

There are a number of bars & cafes stocking a selection of our favourite Teas, Coffees, Alcohol Free Beer & Cider, Alcohol Free Wines and Alcohol Free Cocktails.

No!

We've found the perfect size for Camp Kindling which is just busy enough to create an electric atmosphere, but small enough that you can get to know everyone and it doesn't feel crowded at all.

That's why tickets are so limited.

There is a competitive side to Camp Kindling, and some people do get quite into it, but it is not mandatory to get involved and you won't feel left out if you're not a competitive person.

No, you can attend without getting involved in any highly physical activities if you want.

We have lots of arts & crafts, science & engineering, bushcraft & survival and health & well-being activities that are not physically intensive.

Tickets

Yes! We offer interest & fee free payment plans so you can split the cost of your bookings monthly.

To explore the payment options, please head to the bookings page. Add some items to your basket and we will do all of the calculations for you!

To pay for your booking monthly, simply continue to the payment stage of the checkout process and choose the option to pay monthly. 

Unfortunately not. 

We work hard to ensure that tickets are great value for money for those attending, so are unable to discount them any further. 

Yes.

You do not need their details at the time of booking: you can transfer them over at a later time. 

Tickets include a choice of activities, all live music and DJs, Comedy, Talks, Films, Poetry and Games.

To maintain the special atmosphere of our events, tickets are extremely limited!

Tickets and accommodation always sell out quickly, so ensure you are registered and booked as early as possible.

You can register and book for events on the bookings page.

For most people we recommend the Standard Ticket. This is the most popular ticket type and it provides an ideal balance between amount of activities and cost.

If you want to go all out and make your experience extra special then the Dynamo Ticket is for you. This comes with priority enrolment so you can guarantee your dream schedule.

If you are conscious of cost and don't mind a slightly restricted amount of activities then the Elementary ticket is for you. You will still have the same access to music, games, talks and food & drink.

Yes.

You can upgrade your ticket type at any time before the event by paying the difference in price.

Please contact us if you wish to arrange this.

Spa Sessions and Spa Treatments are not included in the price of any tickets.

You can add a Spa Session or Treatment to your booking on the bookings page.

Yes! 

Children who are aged 3 and under can attend free of charge, but you must ensure you have booked a free Infant ticket for them, in advance.

A child ticket must be purchased for anyone aged 4-17 and an adult ticket must be purchased for anyone aged 18 and over.

Nb. Our activities are specifically designed for kids between 4 and 12 years of age and their parents (please see "General" FAQ's above for more info)

 

No, we do not allow adults to book without accompanying a child / children / family.

Accommodation

Please check the event listings for a range of accommodation options including Camping, Boutique Camping and Local Hotels.

Activities

Your weekend will be absolutely jam-packed as it is, but if you want to make it even more special, you can purchase extra credits in addition to your ticket. 5 credits are £8.

If you want the ultimate Camp Kindling experience then we recommend booking a Dynamo Ticket which includes Unlimited Activities of any type and priority enrolment! Our expert concierges will help curate your perfect schedule of activities, guaranteeing availability in any session and taking care of any requests on your behalf.

Up to you! You can choose to book all your activities together as a family, or split up for some or all of them! Although, kids must be accompanied by an adult at all times.

We cannot guarantee you will be able to do activities with anyone outside of your family. If you really want to guarantee you can do certain activities together, we would recommend booking a Dynamo Ticket.

All of our activities have been designed with kids aged 5-12 in mind.

As such, activities are beginner-level as Camp Kindling is about trying new things.

All of our instructors are experts though, so if you have experience in a given activity, you can ask them to help push you further.

Enrolment is when you build your schedule for the event: choosing which activities, parties, talks and games you want to get involved in.

It opens 3 or 4 weeks before the event: once you've booked a ticket you will be provided with lots more information about how it works.

Priority Enrolment opens 1 week before standard enrolment allowing priority choice of activities.

Priority Enrolment gives you 1 week of exclusive access to enrolment  ahead of everyone else. 

This means you are guaranteed to get exactly the activities you want at the times you want them, and that you can ensure you get to do certain activities together with your other families, if you want.

Music

By night we like to party!

Before we started Camp Kindling we ran award winning festivals, a club in London Bridge and have toured the world playing in bands. 

We have very eclectic taste and usually include Indie, Folk, Swing, Blues, Brass Bands, Funk & Soul, Disco, House, Breakbeat, Drum & Bass, Garage, Hip Hop and generally energetic, entertaining and inspiring bands & DJs we discover.

Check out the music page to see the musicians we work with.

 

Kids entertainment will begin at 8pm each evening, immediately following the Patrol Games.

Live music will follow from 9pm until 11pm.

At 11pm, the Discotheque will close and adult-only entertainment will continue in the Clubhouse until 2am. 

Accessibility

Yes, we try our very best to ensure Camp Kindling is accessible for all.

Please see the accessibility page for detailed information, or feel free to contact us if you have specific requirements which are not covered.

Yes, over the counter and prescription medicines are allowed.

If you have medicines that require specific storage conditions, please contact us so this can be arranged. 

Yes, we do. 

Please see the accessibility page for detailed information, or feel free to contact us if you wish to discuss your need for support in attending.

Food & Drink

We work with the UK's most renowned and delicious street food traders to cater for your breakfast, lunch, elevenses, afternoon tea, dinner, supper and midnight feasts.

A large variety of world cuisines will be available and there will be plenty of Vegetarian, Vegan, Gluten Free, Dairy Free & Nut Free options. We will also offer a range of fresh, healthy kids portions, as well as some tasty treats!

A main meal usually costs between £5 and £10 with snacks available for less.

There are a number of bars & cafes stocking a selection of our favourite Teas, Coffees, Craft Beers & Ciders, Cocktails, Spirits and Wines.

Alcohol free & low alcohol options are available too.

A pint of beer and cider usually costs £5-6 depending on the brewer, a glass of house wine between £5-8 depending on size, and a spirit and mixer between £5-9 depending on the size and producer.

Yes.

There are a number of bars & cafes stocking a selection of our favourite Teas, Coffees, Craft Beers & Ciders, Cocktails, Spirits and Wines.

Alcohol free & low alcohol options are available too.

A pint of beer and cider usually costs £5-6 depending on the brewer, a glass of house wine between £5-8 depending on size, and a spirit and mixer between £5-9 depending on the size and producer.

 

Yes, if you prefer to bring your own food and drink then you can.

Each person may bring a maximum of 6 cans of beer, cider, wine or pre-mixed spirits. No glass or plastic bottles will be permitted. Any additional alcohol you attempt to bring in will be confiscated.

You can bring as much food as you like, but please only bring what you are sure you will actually eat. Most people tend to end up eating food from the amazing traders even if they brought their own, so please be conscious of not wasting food. If you need to cook your own food, you can do so in the Camp Kitchen Area in General Camping.

We have a selection of the UK's most delicious street food traders with food available to purchase throughout the weekend.

Purchasing drinks from the bars helps us continue running and improving Camp Wildfire; without the bar revenue we wouldnt exist!

Patrols

Once you have booked your ticket you can choose a patrol for your family to join.

There are 4 patrols: Badgers, Hawks, Foxes and Squirrels.

Your patrol is like a huge family that will welcome you to Camp Kindling and help you to get to know new people.

Over the weekend you can win patrol points which can help your patrol win The Cup. You can win these for excellence, kindness, humour or just by bribing the right people!

You can choose how much you wish to be involved in your patrol and the competitive side: most people tend to find it quite funny and it's all very good natured.

Heroic Hawks: Gentle, but determined; strong and valiant. Very able with good mental agility: the first to catch the worm.

Bonkers Badgers: Fun, cheeky, ‘a bit loopy’, passionate, resilient and fun-seeking. Less active through the day; really comes to life at night.

Stealthy Squirrels: Cheeky, entertaining, sociable and energetic – loves having fun with others and making the most of the day.

Fearless Foxes: Intelligent, creative and cunning; can be a bit of a trickster. Prefers night time but has been spotted playing in the daylight too.

Uniform

No.

You can wear whatever you want: most people tend to wear something in the colour of their patrol, but there's no pressure to.

Official Camp Kindling uniform is available via the online store or on arrival at events!

Some items sell out fast so it's worth getting in early.

Sustainability

No.

For details on our sustainability goals and initiatives please see the sustainability page.

Ticket Registration

Yes! All of our events sell out very quickly; in order to be in with a chance of getting tickets, you must register in advance.