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How To Enrol Guide

This is a technical walk through of all the elements involved in Enrolling. For tips about how to make the most of your weekend check out our Enrolment Tips & Tricks or our Ultimate First Time Guide.

Signing in

Sign into your account on our website here.

Ensure you sign in using the same email address you used to make your booking. The email must be exactly the same; if you booked with an @gmail.com account and sign in using @googlemail.com you will find an empty account.

If you can't remember your password, enter your email address and click "Send Sign In Link." We'll send a secure sign-in link to your email. Open the email and click the link to sign in instantly, no password required.

Once logged into your account, click Enrol, then Enrolment in the top-right corner of the page.

Enrolment

Here you'll find the 2026 Activity & Entertainment Schedule. We'll return to this page shortly, but first we need to finish setting up your account.

At the top of the page, you'll see a red banner letting you know there are a few things that need your attention before you can enrol. Click the banner to go to the My Group page, where you can complete these steps.

My Group

Before you can Enrol you will need to complete all the actions on this page.

At the top of the page, you'll see a checklist of tasks that must be completed before you can enrol:

  • Complete your ticket details.

  • Add an emergency contact.

  • Add the attendee details for each ticket.

Your Tickets

Manage Enrolment For Yourself & Others

If you've booked tickets and/or add-ons (such as spa sessions or extra credits) for yourself or others and want to manage enrolment on everyone's behalf, you'll first need to complete the information for each ticket.

Managing enrolment means you'll be selecting activities and entertainment for everyone in your booking for the weekend, rather than each attendee making their selections individually through their own accounts.

Click Complete Info for your own ticket first and fill in all the required details. Then repeat the process for every other ticket in your account.

Make sure each ticket is assigned to the correct attendee, particularly for children's tickets which are age-specific. As a reminder:

  • Baby: ages 0-2

  • Infant: ages 3–5

  • Junior: ages 6–11

  • Youth: ages 12–17

Emergency Contact

Next you'll need to add an emergency contact name and phone number, this should be someone who isn't at the event with you.

Transfer Tickets

If you booked tickets and/or add-ons (e.g. spa session, extra credits) for others and don’t want to manage their Enrolment;

  1. Click the Transfer to a different account button at the bottom of the page.

  2. Select the items you wish to transfer, type in their email address and the tick box to say you understand you will lose access to this item and then click Transfer.

3. The recipient will receive an email to notify them of the ticket transfer. They will need to login to their account on our website (or create one) under the email address the ticket was transferred to and the item will be in their account as a Pending Transfer. The recipient will need to click 'Accept' in order to be receive the item.

Items won't be able to be used whilst pending.

4. Once the Transfer is accepted the recipient will be able to manage the Enrolments in their account.

You can revoke a Ticket Transfer at any time before it is accepted, once it is accepted you will not be able to reclaim it.

Assigning Extras

If you have purchased any extra credits, spa sessions or wellness treatments- they will need to be assigned to the right member of your group here, in order to be used. Use the drop down 'Assign to' to choose the right member of your group.

Tickets, Credits, Add-ons, Upgrades

You can upgrade your tickets or purchase extra credits at any time. Upgrading a ticket can be better value than buying extra Activity Credits.

Activity Credits that are included in tickets are not transferable between attendees.

You can move up a tier (e.g. Elementary to Standard, or Standard to Dynamo) by purchasing an upgrade and just pay the difference in price.

You will need to purchase an add-on to use the Spa or for a Wellness Treatment.

You can purchase extra credits, upgrades and and add ons here.

Once you have purchased any add-ons, extra credits or upgrades you will need to assign them to people in your group before you can use them to Enrol, as outlined in the section above.

Enrolment Views

List View

Shows all activities, games and entertainment happening over the weekend. This view is best for exploring the programme and finding sessions that might interest you.

Click on an item to find out more about it and see every session of it happening over the weekend.

Timeline View

Shows every session happening over the weekend on a timeline. This view is best for exploring what is happening at any given time during the event.

Click on a session to find out more about it.

Session Types

There are four types of sessions in Enrolment.

Credited Sessions

  • Use credits

  • Have a reserved place

  • Must arrive on time

  • Expect to be there for the full duration of the activity

Drop-in Sessions

  • Do not use credits

  • You can pencil them into your schedule as a reminder

  • You do not have a reserved place and may need to queue

  • Can drop-in any time during the opening hours

  • Can spend as long as you like there

Entertainment

  • Do not use credits

  • Take place on stages, so open to everyone

  • Can drop-in any time

  • Can spend as long as you like there

Spa

  • Require a Spa Session or Wellness Treatment to participate

  • Are for Adults Only

  • Must arrive on time

  • Expect to be there for the full duration of the activity

Kids Only

  • Use credits

  • Have a reserved place

  • Can drop your kids off to be looked after

  • Must pick them up by the end of the session

Favourites

Before Enrolment opens you will be able to explore the programme and add sessions you are interested in to your Favourites list.

To add a session to your Favourites click the star in the top left corner. To remove it click the star again.

See your favourites at any point by applying the Favourited filter.

If you are enrolling as a group, you will be favouriting for your whole group. It’s not currently possible to favourite for individual members of your group.

My Schedule

Use the my schedule button to quickly see how your schedule is looking.

Click on group members to enable/disable their schedule in the overlay.

You can send your group’s schedule to yourself via email, by clicking the ‘email this to me’ button.

Map

Check the event map to see the different zones and the approximate travel time between them.

Session Information

Click on a session to expand it and find more information including;

  • Credits: the amount of credits required to Enrol in this session.

  • Zone: the zone in which this session will be located.

  • Duration: the amount of time this session will last. Drop in sessions have an estimated duration time but may be much longer or shorter based on queuing times and how long you choose to stay.

  • Capacity: the total number of places in this session.

  • Description: a quick overview of what to expect from the session.

  • What to Bring/Wear: things you will need to bring with you to participate in this session.

  • Accessibility: if there are any access considerations you might need to take account of.

  • Height/Weight Restrictions: if there are any height/weight restrictions on participating in this activity.

  • Time Clashes: If you or any members of your group have schedule clashes during this session time

  • Waitlist number: the position you will be in, or are in, on the waitlist for this session.

Waitlists

If a session is full, you can join the waitlist.

Joining a waitlist does not use any credits and will not create a time clash in your schedule.

If places become available they are offered to the waitlist in the order that people joined. You can see which number you are on a waitlist at any time.

If you are offered a place and you have enough spare credits and time, you will automatically be enrolled and we will send you an email to confirm it has been added to your schedule.

If you are offered a place and do not have enough credits, or have a time clash during that session, you will receive a notification by email and be given a short time to make changes and accept the place.

Un-enrolling

If you no longer wish to participate in an activity then you should unenrol from that session to free up space in your schedule and make places available for other attendees.

You can make changes anytime before a session begins.

If you un-enrol from a session more than 30 minutes before it starts, your credits or allocations will be returned so you can use them on another session. If you un-enrol with less than 30 minutes before the session starts you will lose any credits or add-ons used to enrol in that session.

As soon as you un-enrol your place in that session will be available for others to use.

Arriving At Sessions

Some phone networks have poor signal at the event site, so to avoid interruptions to your weekend email your schedule to yourself or print it out.

Some mobile networks have limited signal at the event site. To avoid any interruptions to your weekend, we recommend emailing your schedule to yourself or printing a copy before you arrive.

Free customer Wi-Fi is available at all bars if you need to check your schedule over the weekend. Alternatively, you can visit the Info Cabin in Centrecamp for assistance.

Leaders will check you in to Credited sessions with your name, so you don't need to take anything with you. You will not need anything to check in to drop-in sessions.

Ensure you arrive at your sessions on-time. If you arrive at a Credited session more than 5mins after the programmed start time, you will not be able to participate and your space will be offered to someone on the waitlist.

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